Privacy Policy
Effective Date: August 7, 2026
Target Cleaning Services (“Target Cleaning Services,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, request a quote, contact us, or use our services.
This policy applies to information collected through TargetCleaningServices.com and through our business operations.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Company or organization name
- Email address
- Phone number
- Facility address or location
- Facility type
- Approximate facility size
- Cleaning requirements
- Preferred service details
- Information submitted through quote request forms
- Information provided during phone calls, emails, walkthroughs, or service discussions
We may also collect business-related information necessary to prepare quotes, provide cleaning services, manage accounts, and communicate with customers.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, analytics technologies, server logs, and similar tools.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Time spent on the website
- Approximate geographic location
- Date and time of visits
- Website interactions
- Advertising campaign information
- UTM parameters
- Click identifiers such as Google Click ID or similar advertising identifiers where applicable
This information is generally used to understand website performance, measure advertising effectiveness, improve the website, and analyze visitor behaviour.
3. How We Use Personal Information
We may use personal information to:
- Respond to inquiries
- Prepare commercial cleaning quotes
- Contact prospective customers
- Schedule site walkthroughs
- Assess cleaning requirements
- Prepare service proposals
- Provide commercial cleaning services
- Manage customer relationships
- Communicate about schedules, access, billing, or service issues
- Process invoices and payments
- Maintain business and accounting records
- Improve our website and services
- Measure website and advertising performance
- Prevent fraud, abuse, or security incidents
- Comply with legal or regulatory requirements
- Enforce our agreements and Terms of Service
We may also use information for other purposes that are reasonably related to the reason it was originally collected.
4. Quote Requests
When you submit a quote request, we may collect information such as:
- Your name
- Company name
- Phone number
- Email address
- Facility type
- Facility location
- Approximate facility size
- Cleaning requirements
- Any additional information you provide
Submitting a quote request does not create a service contract.
We use the information submitted to evaluate the inquiry, contact you, clarify cleaning requirements, determine whether a walkthrough is appropriate, and prepare a proposal where applicable.
5. Phone Calls and Communications
If you contact us by phone, email, contact form, or another communication method, we may retain information relating to that communication.
This may include:
- Contact information
- Date and time of communication
- Facility information
- Service requirements
- Notes relating to your inquiry
- Follow-up communications
If call recording or call tracking is ever used, additional notice may be provided where required by law.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Maintain website functionality
- Understand how visitors use the website
- Measure website traffic
- Improve website performance
- Track advertising campaigns
- Attribute leads to marketing sources
- Prevent spam or abuse
Cookies are small data files stored on your device.
You can usually control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
7. Analytics
We may use third-party analytics services, such as Google Analytics or similar tools, to understand how visitors interact with our website.
These services may collect information such as:
- Pages visited
- Approximate location
- Device type
- Browser information
- Referral source
- Time on site
- Website interactions
Analytics information helps us improve website usability, content, and marketing performance.
8. Advertising and Conversion Tracking
We may use online advertising platforms such as Google Ads, Meta Ads, or similar services.
These platforms may use cookies, pixels, tags, or identifiers to:
- Measure advertising conversions
- Understand which campaigns generate inquiries
- Attribute quote requests to advertising sources
- Improve advertising performance
- Create remarketing audiences where permitted
Depending on your browser settings, consent choices, and applicable law, advertising platforms may receive information about your interaction with our website.
We do not intentionally provide sensitive personal information to advertising platforms for advertising purposes.
9. Remarketing
We may use remarketing or similar advertising tools that allow us to display ads to people who previously visited our website.
These services may rely on cookies or similar technologies.
You may be able to control personalized advertising through your browser settings, device settings, advertising platform preferences, or available cookie controls.
10. Spam Prevention and Website Security
We may use anti-spam, fraud-prevention, CAPTCHA, or security technologies to protect website forms and systems.
These tools may process technical information such as:
- IP address
- Browser information
- Device information
- Behavioural indicators
- Form interaction data
This information is used to identify automated submissions, abuse, fraud, or security threats.
11. Email Communications
If you submit a quote request or otherwise contact us, we may use your email address to respond to your inquiry and communicate about the requested services.
We may also send operational communications relating to:
- Quotes
- Walkthroughs
- Service scheduling
- Invoices
- Account matters
- Customer service
Marketing emails will only be sent where permitted by applicable law and may include an unsubscribe option where required.
12. Text Messages
If you provide a mobile phone number, we may use it to communicate about your inquiry or services where appropriate.
This may include:
- Quote follow-up
- Walkthrough scheduling
- Service coordination
- Customer support
We will not use your mobile number for promotional text messaging unless appropriate consent has been obtained where required by law.
Standard messaging and data rates may apply depending on your carrier.
13. Service Providers
We may use third-party service providers to help operate our business and website.
These may include providers for:
- Website hosting
- Email delivery
- Form processing
- Customer relationship management
- Analytics
- Advertising
- Call tracking
- Payment processing
- Accounting
- Cloud storage
- Security
- Spam prevention
- Scheduling
These providers may process personal information on our behalf only to the extent reasonably necessary to provide their services.
14. Disclosure of Personal Information
We may disclose personal information where reasonably necessary to:
- Provide requested services
- Work with service providers
- Process payments
- Operate our website
- Protect our legal rights
- Investigate fraud or security incidents
- Comply with applicable laws
- Respond to court orders, subpoenas, or lawful government requests
We do not sell personal information to third parties.
15. Business Transfers
If Target Cleaning Services is involved in a merger, acquisition, sale, financing, restructuring, or transfer of all or part of its business, personal information may be transferred as part of that transaction.
Any receiving party would be expected to handle personal information in accordance with applicable privacy laws.
16. Payment Information
If payments are processed electronically, payment information may be handled by a third-party payment processor.
Target Cleaning Services may not directly store full payment-card details when payment processing is handled by an external provider.
The payment processor’s privacy and security practices may apply to information submitted through its systems.
17. Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as:
- Responding to inquiries
- Preparing quotes
- Providing services
- Managing customer relationships
- Maintaining accounting and tax records
- Resolving disputes
- Complying with legal obligations
- Protecting business interests
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Information that is no longer reasonably required may be deleted, anonymized, or securely destroyed where appropriate.
18. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:
- Unauthorized access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
However, no internet transmission, website, database, or electronic storage system can be guaranteed to be completely secure.
19. Access to Personal Information
Subject to applicable law, you may request access to personal information we hold about you.
We may need to verify your identity before responding.
Certain information may be withheld where permitted or required by law.
20. Correction of Personal Information
You may request that inaccurate or incomplete personal information be corrected.
We may ask for information necessary to verify the requested correction.
21. Withdrawal of Consent
Where we rely on consent to collect, use, or disclose personal information, you may withdraw that consent subject to legal or contractual restrictions and reasonable notice.
Withdrawal of consent may affect our ability to provide certain services or respond to certain requests.
22. Privacy Rights in Canada
Target Cleaning Services operates in Ontario, Canada.
Our handling of personal information may be subject to applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable, together with other relevant federal or provincial requirements.
Privacy rights may include the right to:
- Understand why information is being collected
- Request access to personal information
- Request corrections
- Withdraw consent in certain circumstances
- Ask questions about our privacy practices
The specific rights available depend on applicable law and the circumstances.
23. Children’s Privacy
Our website and services are intended for businesses and commercial customers.
We do not knowingly collect personal information from children for the purpose of providing commercial cleaning services.
If we become aware that personal information from a child was collected unintentionally, we may take reasonable steps to delete it.
24. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices, security, or content of third-party websites.
You should review the privacy policies of third-party websites before providing personal information.
25. Social Media
If you interact with Target Cleaning Services through social media platforms, information may also be collected or processed by the applicable platform.
Those platforms operate under their own privacy policies and terms.
26. International Data Processing
Some third-party service providers may process or store information outside Ontario or outside Canada.
As a result, information may be subject to the laws of another jurisdiction and may be accessible to courts, law enforcement authorities, or regulatory bodies in that jurisdiction where legally required.
We use service providers that we believe provide reasonable privacy and security protections appropriate to the services they perform.
27. Do Not Track Signals
Some browsers offer “Do Not Track” or similar privacy signals.
Our website may not respond to all such browser signals.
You may still control cookies, advertising preferences, and tracking technologies through available browser, device, consent-management, or advertising-platform settings.
28. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Our business practices
- Website technology
- Service providers
- Advertising platforms
- Legal requirements
The latest version will be posted on this page with the updated effective date.
29. Questions, Complaints, and Privacy Requests
If you have questions about this Privacy Policy or how Target Cleaning Services handles personal information, or if you would like to request access or correction, contact us at:
Target Cleaning Services
30 Baywood Road
Toronto, Ontario M9V 2Z8
Canada
Phone: 437-987-4060
Email: info@targetcleaningservices.com
Website: TargetCleaningServices.com